Since October, Google's GKBO appears to have been systematically accessing Mocality's database and attempting to sell their competing product to our business owners. They have been telling untruths about their relationship with us, and about our business practices, in order to do so. As of January 11th, nearly 30% of our database has apparently been contacted.
Furthermore, they now seem to have outsourced this operation from Kenya to India.
When we started this investigation, I thought that we'd catch a rogue call-centre employee, point out to Google that they were violating our Terms and conditions (sections 9.12 and 9.17, amongst others), someone would get a slap on the wrist, and life would continue.
I did not expect to find a human-powered, systematic, months-long, fraudulent (falsely claiming to be collaborating with us, and worse) attempt to undermine our business, being perpetrated from call centres on 2 continents.
Web giant says it is 'mortified' to learn that people working for it used Mocality's data in attempt to sell competing product. By Josh Halliday
In the wake of a recent controversy surrounding Google's decision to feature Google+ content in its search results, the company will face scrutiny of its social networking service from the U.S. Federal Trade Commission as part of an antitrust probe, a new report claims.
Two people familiar with the situation have alerted Bloomberg to the federal agency's plan to include Google+ in the investigation. At issue is the possibility that Google violated antitrust laws if it gave preference to its own services on its search engine, the sources said.
Google on Friday apologized for a scam in which its employees improperly accessed the database of Mocality, a Kenyan Internet database company, in order to steal its customers.
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