Social media overload may be hindering our communication and productivity, but the problem presents a valuable opportunity for an emerging social assistance industry.

• Social Relationship Management (SRM): : Services that help people create, organize and manage sets of social network relationships — for example, sets of people to follow and/or share with on Facebook, Google+, Twitter, etc.
• Social Awareness: Services that help people keep up with their social networks, especially among a user’s friends.
• Social Curation: Services that help people organize and make sense of their streams and messages. Social Personalization: Services that help people sift through the network noise for information most relevant to their particular needs and interests. Social Analytics: Services that help to measure online social behavior and trends, optimize engagement, monitor activity and communicate more appropriately.
• Social Automation: Services that help to automate activity in social networks, like automatically updating your status, helping to increase your influence, suggesting what to share, matchmaking, alerting, and using bots to intelligently interact with and assist users.